Shipping and delivery to Babanono

At Babanono, we make every effort to ensure you receive your items quickly and in perfect condition. Here's how we do it:

Preparing your order:

• Orders without customization: Your items are generally shipped within 48 hours after validation of your order.
• Orders with customization: Creating your custom products can take up to 14 daysYour order will therefore be shipped no later than 14 days after its validation.

Delivery times:

Once your order has been shipped, you can expect the following delivery times:

• Standard delivery: In general, count 24 to 48 hours.
• Delivery in case of force majeure: Events beyond our control (strikes, bad weather, etc.) may sometimes cause delivery delays. We make every effort to keep you informed in the event of exceptional circumstances.

Carriers:

We trust carriers recognized for their reliability:

• Colissimo
• Delivengo
• Mondial Relay

Tracking your package:

As soon as your order is shipped, you will receive a confirmation email containing a tracking number. You can then track the progress of your package directly on our website.

Delivery costs:

Shipping costs are calculated based on the weight of your order and the delivery method chosen. They will be clearly indicated to you before confirming your order.

Questions ?

Please do not hesitate to contact our customer service if you have any questions regarding the shipping and delivery of your order. We are here to help you by email at salut@babanono.com or by phone at 07 82 08 98 92